Support

We're here to help.

Contact us

Email support@keen.example and include the email on your Keen account and, if relevant, the provider and appointment time. CONFIRM: Confirm support hours and response time target.

Common questions

• Cancel or change a booking: CONFIRM: confirm in-app steps and policy
• Refunds: CONFIRM: confirm process
• Delete my account: see Account Deletion.
• Location settings: change at any time in your device's Settings → Privacy & Security → Location Services.
• I'm a provider: email us and we'll help. CONFIRM: Confirm onboarding process