Delete your account

You can ask us to delete your Keen account and data.

How to request deletion

There is no automated deletion tool on this site yet. Until one is built, you can request deletion by emailing us:

• Email a deletion request from the address linked to your account.
• CONFIRM: Replace with the in-app path (e.g. Profile → Delete account) or a verified web form once implemented and tested.

What happens next

• We verify the request comes from the account holder: CONFIRM: confirm verification method.
• We delete or anonymise your account data within CONFIRM: timeframe.
• CONFIRM: List exactly what is deleted, and anything kept (e.g. booking or financial records) with the reason and period.
• CONFIRM: Confirm effect on providers' copies of booking details and on any active bookings.

Questions

Contact support@keen.example.